Data Protection Information (Information Obligations as per Art. 13 GDPR)
We believe that data protection should be transparent, simple to understand, and, most importantly, be fair for everyone. That’s why the objective of this data protection information is to tell you about the personal data we collect and use; whether it is forwarded to third parties and, if yes, which third parties; how long we store your data; and what your rights are if you don’t agree with our responsible handling of your data. If you still have questions after reading this detailed data protection information, please don’t hesitate to contact us using the addresses given below.
We would first like to clarify what some of the terms used mean so that we are all on the same page. This will ensure that we all understand the same thing when reading the information below.
This is all information relating to an identified or identifiable natural person (referred to below as the “data subject”. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.
Processing is any operation or set of operations performed on personal data or sets of personal data, either with or without the help of automated procedures, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.
Restriction of Processing:
This refers to the marking of stored personal data with the aim of limiting its processing in future.
“Profiling” is any form of automated personal data processing that involves using this personal data to analyze certain personal aspects relating to the data subject, in particular to analyze or predict aspects regarding their performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.
Pseudonymization describes the procedure used to carry out processing of personal data in such a way that it can no longer be attributed to a specific data subject without the use of additional information, insofar as this additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.
This the natural or legal person, public authority, agency, or other body that, alone or together with others, determines the purposes and means of processing of personal data. Where the purposes and means of such processing are determined by EU or member state law, the data controller or the specific criteria for their nomination may be provided for by EU or member state law.
A natural or legal person, public authority, agency, or other body to whom the personal data is disclosed, whether a third party or not. Public authorities that may receive personal data within the scope of a particular enquiry in accordance with EU or member state law are not, however, deemed to be recipients. Processing of such data by these public authorities is carried out in compliance with the applicable data protection regulations relating to the purposes of processing.
A natural or legal person, public authority, agency, or other body other than the data subject, controller, processer, and persons who, under the direct authority of the controller or processer, are authorized to process personal data.
Any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or clear affirmative action, signifies agreement to the processing of personal data relating to him or her.
1. Name and Contact Details of the Data Controller
The data processing controller is
Dortmunder Str. 35
You can contact us by postal mail, email to info(at)raumplus.de, or by calling +49 (0) 421 / 57 95 00
2. Data Protection Officer
The contact details for our data protection officer are as follows:
Dortmunder Str. 35
3. Collection of Personal Data for Informational Use
Where the website is used purely for information – in other words if you do not register or provide us with information in any other way – we will only collect the personal data transmitted by your browser to our server. If you want visit our website, we will collect the following data, that is required to display the website to you and ensure its stability and security (The legal basis is Art. 6 Para. 1 (1) lit. f GDPR.):
• The IP address (truncated, e.g. 192.168.100.xxx)
• The date and time of the request
• The content of the request (specific site)
• The website from which the request came
• The browser
• The operating system and its user interface
• The browser software language and version.
(1) In addition to this, cookies will be stored on your computer when you use the website. Cookies are small text files that can be stored on your hard drive and assigned to the browser you use. They are used to transmit certain information to whoever created the cookie (so in this case, us). Cookies cannot execute programs or infect your computer with viruses. They are used to make the Internet offering generally more user-friendly and effective.
a) This website uses the following kinds of cookies, whose scope and method of functioning are explained – Persistent cookies (see c) below).
b) Persistent cookies are automatically deleted after a predefined period of time that can vary depending on the cookie. You can delete cookies whenever you want using your browser’s corresponding security settings.
c) You can configure your browser settings in line with your wishes and, for example, block acceptance of third-party cookies or all cookies. Please note that you may not be able to use all the features of this website if you do so.
(2) This stored information is kept separate from any other data that we may store. In particular, the data generated by cookies is not linked to any other data regarding you.
(3) You can object to this data processing at any time, effective for the future.
5. Use of Our Website Features
(1) In addition to purely informational use of our website we also offer a range of services that you can use if interested. To do so you must generally provide additional personal data that will be used to provide the relevant service. Where users have the option of providing additional voluntary information, this is identified accordingly.
(2) If you contact us by email or via the contact form, we will store your email address and, if provided, your name and telephone number plus any other information so that we can answer your enquiries or send you a catalog.
6. Data Forwarding to Third Parties
(1) We will only forward your personal data to third parties if we work together with a third-party provider to give you the opportunity to participate in promotions or competitions, to make a booking, or to conclude a contract. In such cases you will be informed about transmission to third parties before your data is forwarded.
(2) In some cases we use external service providers to process your data. These providers have been carefully selected and commissioned in writing. They are subject to our instructions and are regularly inspected by us. The service providers will not forward data to third parties. In the event these service providers are located in the USA, then we will inform you accordingly in line with the relevant functions. Such data processing is also carried out in accordance with the current legal situation.
6.1. Use of Google Maps
(1) This website uses the Google Maps offering. This allows us to present interactive maps directly on the website, providing you with a convenient navigation function.
(2) When you visit our website Google is informed that you have retrieved the corresponding sub-page on our website. In addition to this, the data stated under Item 3 of this declaration is transmitted. This happens irrespective of whether Google provides a user account that you are logged in to or you have no user account. If you are logged in to Google, then your data will be directly assigned to your account. If you do not want information to be assigned to your Google profile, then you must log off before activating the button. Google will save your data as a usage profile and use it for advertising and market research purposes and/or needs-based designing of its website. Such analysis (even of users who are not logged in) is carried out in particular to provide needs-based advertising and to inform other social network users about your activities on our website. You have the right to object to creation of such user profiles, however you must make this objection to Google.
(3) For more information on the purpose and extent of data collection and its processing by the plug-in provider see the provider’s data protection declarations. They also provide more information about your corresponding rights and settings options to protect your personal privacy: www.google.de/intl/de/policies/privacy. Google will also process your personal data in the USA and participates in the EU-US Privacy Shield: https://www.privacyshield.gov/EU-US-Framework.
(4) The legal basis for processing of your data is Art. 6 Para. 1 (1) lit. a GDPR. For more information on data protection at Google visit: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/de.html. Alternatively, you can visit the Network Advertising Initiative (NAI) website at www.networkadvertising.org. Google participates in the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework.
6.2. Use of Google Ads Conversion Tracking
We use the Google Ads offering and, within the scope of this, conversion tracking to draw attention to our products and interior design solutions through advertising (so-called ‘Google Ads’) shown on external websites. Our aim is to identify which advertising measures attract the interest of potential customers and Google Ads conversion tracking provides us with information relating to advertising campaigns and how successful individual advertising measures (Google Ads) are. This corresponds with our interest in showing you and other Internet users advertising that is tailored to your interests. Tracking allows us to design our advertising campaigns and website in a more interesting way and to identify as precisely as possible the cost-benefit factor for the advertising budget spent on Google Ads.
Google Conversion Tracking is an analytics service provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the controller of your data. Google Ireland Limited is therefore the company affiliated with Google that is responsible for processing your data and complying with applicable data protection laws.
Google transmits such advertising via so-called “ad servers”. To analyze the impact of Google Ads we use ad server cookies that, based on attainment of specific goals on our website (“conversions) – such as ordering or downloading of a catalog or clicking our dealer search feature – allow Google to record these conversions. Google is thus able to measure the number of conversions. In addition to this, Google uses previously installed cookies to identify which ads were clicked beforehand and thus led to the conversion. These cookies are temporary; contain no personal data; and thus cannot be used to identify users. We do not receive any information that could be used to identify users. Your data may be transmitted to the USA. Data processing, in particular the installation of cookies, takes place with your consent on the basis of Art. 6 Para. 1 (f) GDPR. You can withdraw your consent at any time without this affecting the lawfulness of consent-based processing carried out before consent was withdrawn. For more information on privacy and to see Google’s data protection declaration visit: https://policies.google.com/privacy?hl=en
6.3. Use of Matomo
(1) This website uses the Matomo web analysis service to analyze use of our website and allow us to improve it on a regular basis. We are able to use the statistics collected to improve our offering and make it more interesting for you as a user. The legal basis for use of Matomo is Art. 6 Para. 1 (1) lit. a GDPR.